1. Home
  2. Knowledge Base
  3. Contacts
  4. Tracking Contact balance(s)
  5. How to Apply Payments to Obligations and Run an Obligation Report
  1. Home
  2. Knowledge Base
  3. Contacts
  4. Contact statements & reports
  5. How to Apply Payments to Obligations and Run an Obligation Report

How to Apply Payments to Obligations and Run an Obligation Report

Once you’ve created Obligation templates and applied them to your contacts, you can easily record payments for each obligation and generate reports to track who has paid.


Apply payments to specific obligations

When recording the payment, fill out the deposit fields and click Search for contacts…


Enter the contact’s name into the Search for contacts field. Then, select the Activity Account—in this case, Member Activity.


Select the Obligation template, then click Apply.


To save the deposit, click Save, Save & Close, or Save & New. This will record the payment in both the bank register and the contact’s record.


If you’re applying a payment to a recurring obligation, select the appropriate Obligation Date from the dropdown and click Apply.


To apply a payment to multiple obligation dates, create a separate split for each date the payment should cover.


Run the Obligation report

Click Contact Reports and select Obligation Report from the dropdown.


Choose the Activity Account and select the desired Obligation template from the dropdown.


A report will be generated showing which contacts have paid the obligation. (The date range defaults to the whole financial year.)


If you want to run the report for a specific time period, set the obligation date range and click Apply Filter.


Note: Obligation templates can no longer be edited for individual contacts. To make changes, delete the existing obligation from the contact and create a new one.

Was this article helpful?

Related Articles

2 Comments

  1. Deric on September 23, 2025 at 4:03 pm

    This will be very helpful! Could a ‘totals’ row be added at the bottom including contact count, similar to the activity account balance report?

    Thanks!

    • Traci Hahn on September 23, 2025 at 4:31 pm

      Hi Deric,

      Thank you for the suggestion. It makes a lot of sense, and I will add it to our feature requests.

Leave a Comment






This site uses Akismet to reduce spam. Learn how your comment data is processed.

Need Support?

Can't find the answer you're looking for?
Contact Support