Award Winning Software. Award Worthy Employees.
Looking for a career change? Come work with us at MoneyMinder! We have a wonderful staff and a great mission: to help small, volunteer-based nonprofits make accounting and bookkeeping simple.
MoneyMinder is an award-winning global software company focused on delivering cloud-based software solutions to volunteer leaders around the globe. While we are officially based out of Bellingham, Washington, we went fully remote in 2021.
Current Openings
Customer Support Specialist
We’re looking for a full-time, experienced, patient, and organized person who enjoys engaging with customers via phone, email & chat to provide financial-based software support to nonprofit volunteers.
Who you are…
- You have excellent written and oral communication skills.
- You are a critical thinker – able to be highly effective with minimal supervision.
- You work successfully both independently and as part of a team.
- You are able to multi-task, prioritize and manage time effectively.
- You possess excellent troubleshooting and problem-solving skills.
You’re great at…
- Providing exceptional customer service, including troubleshooting issues with end users and ensuring they have a good understanding of the software functionality.
- Recognizing and vocalizing opportunities for new features & software solutions based on customer requests/problems.
- Identifying and assessing customers’ needs to achieve satisfaction.
- Delivering 5-star support.
- Utilizing CRM software to create and record accounts and communications.
Skills/Software:
- Software support experience
- Microsoft Office
- LiveChat
- MoneyMinder
- Multi-line phones
To apply, send a cover letter and resume to [email protected]
Connect your Bank, Square and PayPal accounts to MoneyMinder PRO to directly download transactions, saving you time and effort. You just review the transactions to ensure they are properly categorized and fill out any required fields.
Set up a MoneyMinder Store free. Just pay 0.4% /transaction*
Connect your Bank, Paypal and Square accounts to MoneyMinder PRO to directly download transactions, saving you time and effort. You just review the transactions to ensure they are properly categorized and fill out any required fields.
Connect your Bank, Paypal and Square accounts to MoneyMinder PRO to directly download transactions, saving you time and effort. You just review the transactions to ensure they are properly categorized and fill out any required fields.
Join It is a membership management service that helps businesses and nonprofits effectively sell, track, and grow their membership.