Award Winning Software. Award Worthy Employees.
Looking for a career change? Come work with us at MoneyMinder! We have an amazing staff that has been with us for many years, and a great mission: to help small, volunteer-based nonprofits create true impact in their communities.
MoneyMinder is built on a culture of people passionate about nonprofits. We deliver cloud-based software solutions to volunteer leaders around the globe with virtually based team members located throughout the US.
We are a highly collaborative team giving all members the opportunity to have a voice. And because we’re a small company, we are relatively flat, meaning we can really listen to our team and pivot quickly when needed. We work together toward a collective goal to deliver a top-notch customer experience.
We also promote learning and knowledge sharing, encouraging growth & developing hidden talents and skillsets. If we see an ember, we’ll likely want to nurture it.
While we work hard, we also know how to have fun. You can expect spontaneous activities and celebrations throughout the year that will help you get to know your teammates, and laugh. Really hard.
Of course, you can expect all of the typical stuff including: health insurance, health reimbursement account, retirement benefits, bonus program, paid time off, and holiday pay.
Current Openings
Customer Support Specialist
In the course of your day, you would help treasurers of volunteer run nonprofits with their bookkeeping questions as they relate to their MoneyMinder subscription. These treasurers could be leaders of their parent group, HOA, sports clubs, scout troops, advocacy & service groups, etc. You could expect to talk to customers via email, chat & phone.
Typical software used to accomplish our tasks include Gmail, Google Drive, Meet, Keybase, LiveChat, our CRM, and others. No experience with some of these? No problem. We can train you.
In addition, you could expect to have a voice in how MoneyMinder evolves, based on customer interactions & questions. You would play a key role in the project teams that are created to develop new features as well as improve existing features.
High school diploma or equivalent required. Experience in the customer service field is helpful.
If you have time for a full-time position and have a knack for numbers, shoot us an email.
This is a work-from-home position, Pacific time zone hours. We can talk about equipment needs and how to create the most productive work environment for you upon request. Starting salary depends upon experience and can range from $20-25/hour.
To apply, tell us about yourself: [email protected]