1. Home
  2. Knowledge Base
  3. Contacts
  4. Tracking Contact balance(s)
  5. How to Record Contact Payments or Donations

How to Record Contact Payments or Donations

Watch Video

If you track donations or member payments, you can apply the amount directly to the contact’s record when entering the deposit.  

Note: Payments made to contractors or vendors can be applied in the same way when recording the withdrawal.


Let’s walk through an example. Let’s say Carol Johnson donated $100 to your organization.


Click Banking in the sidebar.


Click Actions to the right of the bank account.


Choose New Deposit from the dropdown.


Fill out the fields of the deposit and click Search for contacts…


Enter the contact’s name into the Select a Contact field and choose it from the dropdown when it appears.


Select the Activity Account. Since it’s a donation, we’ll apply it to her Donor Activity Account


Click Apply To Activity Account.


Click Save & Close to record the deposit in the bank register and in Carol Johnson’s Donor Activity account.


Carol’s Donor Activity account now reflects the $100 donation that was applied in the deposit.


Payments can also be applied to specific obligations. How to Apply Payments to Obligations.

How to run Contact Balance Reports


Back to the top

Was this article helpful?

Related Articles

2 Comments

  1. Estella on August 20, 2025 at 6:36 pm

    Hi, I am part of a PTO, and I am fairly new to this website. I am trying to figure out how I can create a statement that will show all activity, reimbursements we have made to this grade level account, as well as their current balance they have available to spend.

    • Traci Hahn on August 21, 2025 at 9:25 am

      Hi Estella,

      If you want to create a statement that includes all activity, reimbursements, and their current balance, you will need to track it in one activity account. We usually recommend tracking everything in the Member Activity account. There isn’t a way to create one statement across activity accounts.

Leave a Comment







This site uses Akismet to reduce spam. Learn how your comment data is processed.

Need Support?

Can't find the answer you're looking for?
Contact Support