Setting up your Contacts QuickStart Guide

  1. How to add and edit a contact
  2. How to Set up Activity Accounts
  3. How to make an Obligation Template
  4. Applying Obligation Templates to Contacts

1. How to add and edit a contact

Click Contacts in the sidebar.


If the contact is already in MoneyMinder, you can find them quickly by typing their name—or even just part of it—into the Search field. This is a simple way to avoid creating a duplicate contact by mistake.


Add a contact:

To add a new contact—whether it’s a person or an organization—click Add Contact.


Fill out the pertinent information. You must enter at least a last name or company name.


To edit a contact, click the Edit button to the right of the contact name.


Make changes or add information to the contact record, then click Save.


To delete a contact, click the Edit button to the right of the contact.


Click the Delete button.


Add Contact Tags to individual contacts

A useful tool when applying obligations or creating statements is the ability to “filter” your Contacts using Tags.

Add tags to individual contacts by clicking +Add in the Contact Tags section.

Click Save when you are done adding a contact.


Bulk Add Contact Tags

Contact Tags can be added to multiple contacts at once using the Bulk Add Contact Tags… tool.


In Contacts, click Tools and choose Bulk Add Contact Tags from the dropdown.

Click Select all (deselect any contacts you don’t want to include or hold shift to select a range)

Select the contact tag(s) to be added or click +Add to create a new tag.

Click the Add Contact Tags button. (The number that appears in the Add Contact Tags button refers to the number of contacts that tags are being added to.)

NOTE: Tags can be added to a maximum of 900 contacts at a time. Repeat the process to add tags to any remaining contacts.


Note: Do you have a list of contacts that you would like MoneyMinder to import for you? Click here: Guidelines for importing your Contact list – MoneyMinder 



2. How to Set up Activity Accounts

In MoneyMinder, if you want to track contact balances—whether money is owed from or owed to a contact—and send statements, each contact will need an Activity Account. This is where obligations and payments are recorded, and where each contact’s balance history can be viewed.  


In the contact’s record, click Add Activity Account:


This will open an Activity Account Template screen where you can choose which type of Activity Account you want to add to the contact.

Once you’ve made your choice, click Save.


To add additional Activity Accounts to a contact, click the “hamburger” under the Edit button and choose Add Activity Account from the dropdown. Go through the steps above for each Activity Account you’d like to add to a contact.


Note: You can also use the Wizard to walk you through the process by choosing Help me set up activity accounts…


Add Activity Accounts in bulk

Activity Accounts can be added to multiple contacts at once using the Bulk Activity Account Setup…

In Contacts, click Tools and choose Bulk Activity Account Setup from the dropdown.


If tags have been added to your contacts, you can filter by tag to set up Activity Accounts for different groups of contacts. Click on Show Contact Filters. Under Filter by Contact Tag, click the box next to the tag for the group you want to set up Activity Accounts for.


Click Select All (you can deselect any contacts you don’t want to include or hold shift to select a range)

Next, select the Activity Account(s) you wish to add by clicking the box(es). 

Click the Create Activity Accounts button. (The number that appears in the Create Activity Accounts button refers to the number of contacts that Activity Accounts are being created for.)

NOTE: Activity Accounts can be added to a maximum of 150 contacts at a time. Repeat the process to add Activity Accounts to the remaining contacts.



How to Add Activity Account starting balances

If contacts have existing balances at the time they’re set up in MoneyMinder, a starting balance can be entered in their Activity Account.

Click Contacts in the sidebar.


Click on the name of the Activity Account for a contact.


Click the Edit button within the Activity Account.


Scroll to the bottom of the screen and enter the starting balance into either the Paid in Advance/Credit box or the Owed By Contact box.


Click Save.



3. How to make an Obligation Template

Click Contacts in the sidebar.


Select the Obligation Templates tab.


Click +Add New Template.


Select the activity account type from the drop down menu.


Next, give the Obligation Template a name. This is what will appear on the statement. For example, ‘Annual Dues’.


Enter how much is Owed By Contact, money the contact needs to pay (i.e. membership or dues) or enter how much is Owed To Contact, money that needs to be paid to the contact (i.e. refund or credit from fundraising).


Select the Due Date. The Due Date is the date the obligation will start. Note: the obligation will not show on a contact’s record until the Due Date.

Next, choose whether this obligation should repeat and recur at set intervals. The default option is set to ‘None’.


Click Create to save the Obligation Template.


Tips for Obligation Templates:

To make changes to an Obligation Template, go to Obligation Templates.


Click Edit next to the template that needs to be changed.


Make changes and click Save and Update Linked Obligations.


Obligation Templates can also be deleted here. There are two messages that pop up before you can delete the Obligation Template.


To make obligation templates editable for individual contacts, check the variable amount and variable due date boxes.



4. Apply Obligation Templates to individual Contacts and in bulk

After you have set up an Obligation Template, it can be applied to an individual contact or multiple contacts at once.


Apply Obligation Templates to individual contacts

Click Contacts in the sidebar.


Search for the individual contact in the Contact List.


Click Member Activity in the contact’s record to open it. If one is not already set up, an Activity Account will need to be added before an obligation can be applied.


Click Add Obligation.


Using the Obligation Template drop-down menu, select the obligation template.


Click the Use Template button. The fields will auto populate with that template’s details.


Click Save.


Apply Obligation Templates in bulk

Obligation Templates can be applied to multiple contacts at once using the Bulk Apply Obligations… tool.


In Contacts, click the Tools dropdown and choose Bulk Apply Obligations…


  1. Select an Activity Account.


2. Select Obligation Template(s).


3. Select Contacts.

Click Select all (deselect any contacts you don’t want to include or hold shift to select a range)


Click Apply. (The number that appears in the Apply button refers to the number of contacts the obligation will be applied to.)


NOTE: Obligations can be added to a maximum of 150 contacts at a time. Repeat the process to add Obligations to the remaining contacts.



Would you like to send statements to your contacts?

Click here to learn how to Create and email statements.

Click here to learn how to Create and download statements.


Would you like to send Donation Acknowledgement letters?

Click here to learn how to Create and send Donation Acknowledgement letters individually.

Click here to learn how to Create and send Donation Acknowledgement letters in bulk.


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4 Comments

  1. Mary on January 8, 2024 at 4:12 pm

    This is a great article and provides a lot of information. Is there any documentation on how to make a member inactive? Thank you!

    • Traci Hahn on January 8, 2024 at 5:24 pm

      Hi Mary,

      I’m glad you liked the article. There isn’t a way to make a contact inactive, but you can delete a contact if the member is no longer part of the organization. The nice thing is when you delete a contact, it only deletes them from the current financial year so you still have their contact record in previous financial years. I added instructions on how to delete a contact to this article in the top section.

  2. Alf Leimert on January 19, 2025 at 8:23 pm

    I’m trying to edit the contact tags and am unable to locate where to do that.

    • Traci Hahn on January 21, 2025 at 11:34 am

      Hi Alf,

      Click Contacts in the sidebar then click the Show Contacts Filter button. You can edit the names of tags or add tags here.

      To bulk delete or bulk add tags, click Tools and choose either Bulk Add Contact Tags or Bulk Remove Contact Tags.

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