Statement Templates

When sending statements to contacts, statement templates can be created and saved for future use to fit your group’s specific needs. The easiest way to do this is to edit the default statement template.

There are two ways to access the default statement template for editing:

1. Through an individual contact
2. Through the bulk the statement tools

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Click the Contacts icon in the sidebar:

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1. Access statement templates through an individual contact

Click Member Activity for the contact you want to send a statement to.

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Click Compose Statement Message.

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2. Access statement templates through bulk statement tools

Click Tools and choose Bulk Email Statements… or Bulk Download Statements… from the drop-down menu.

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Select the Activity Account template, check the Select all box or choose contacts from the list, then Click Edit Statement Message.

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Note: From here the process to create/edit a statement template is the same for both individual and bulk.

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Edit Message is on the left and Preview is on the right.

In Edit Message, text can be added that will appear on statements by clicking in the body of the statement and typing out the desired text. The changes will show in Preview on the right.

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Placeholders are shown in the light blue boxes. These placeholders will be replaced with actual data in the finished statements(s). Placeholders can be added or removed.

To remove a placeholder, select the Placeholder (light blue box) you wish to remove and click backspace or delete on your keyboard.

To add a placeholder, put the curser where the placeholder to should be inserted, click the Insert Placeholder dropdown menu, and select the placeholder you’d like to add.

Note: The placeholders available in the drop-down menu are the only options, the list of placeholders can not be changed by the user.

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Images and QR codes can be inserted by clicking the Image icon in the editing toolbar.

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Hyperlinks can be added to your statements by clicking the Hyperlink Icon.

Enter the URL for the site to which you want to link, and the Text to display on your statement.

Note: The text link will only work in statements that are emailed. For printed statements, you may want to display the actual URL for the site.

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To save changes as a template for future use, click Convert current message to a template. Enter the Template Name and click Save.

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The template will show in the Message Template drop-down list. 

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To update or change an existing template, choose it from the dropdown and click Edit Template.

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Statement templates will also show up by clicking the Message Templates tab in Contacts. Existing statement templates can be edited or new statement templates created from scratch.