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Reconcile bank account(s) in MoneyMinder

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Click Banking in the sidebar.


Click Actions to the right of the bank account.


Choose Reconcile from the dropdown.


Click Begin Reconciliation.


Enter the Bank Statement Ending Date and the Bank Statement Ending Balance.

Then click Continue Reconciliation.


Compare the bank statement with the transactions listed in MoneyMinder’s reconciliation list. For each transaction that appears on both, click the radio button in the Cleared column to mark it as cleared.


Once all transactions that appear on the bank statement have been checked off, the Record Reconciliation button should become available.

If it does, click Record Reconciliation.


If the Record Reconciliation button is not available, MoneyMinder and the bank statement do not yet match. Review the information carefully and make sure that:

  • The ending date is entered correctly
  • Then ending balance is entered correctly
  • All transactions for that month have been entered into MoneyMinder
  • Transaction dates are correct
  • Transaction amounts are correct and no numbers have been transposed
  • There are no duplicate transactions

MoneyMinder should match the bank statement exactly and reflect the actual activity at the bank.


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17 Comments

  1. Tanya Boileau on October 1, 2019 at 7:42 pm

    I am trying to reconcile our account for our PTA. It’s not being able to work and I’m not sure what is happening.

    • Cyndi Meuchel on October 2, 2019 at 8:32 am

      Hi Tanya,

      When you click on the Banking icon in the toolbar, then on Reconcile (under the Checking account), do you get to a window that asks for your bank statement ending date and balance? After you fill out those fields, do you see a list of transactions that you can check off (if they also appear on your bank statement)?

      Let me know where you’re having trouble and I’ll walk you thru the steps.

      You’re also welcome to email me a copy of your bank statement and I can see if I can identify where the issue might be.

      Cyndi

  2. Genia Black on November 5, 2019 at 6:02 am

    I am reconciling the bank account and I am marking transactions off as cleared during the reconciliation. After completing the reconciliation, an option for a report comes up. When the reconciliation report comes up it tells me several withdrawals or deposits have not cleared the bank which I know they have as I checked the box on the recon that they cleared. I cancelled the reconciliation and re-did it and I got different results on the reconciliation summary report. Something is wrong with the reporting. I noticed this last month and eventually it worked and the reporting was accurate. Can you fix the bug in the report? I always staple the reconciliation summary report to the bank statement and keep for my records. I do not want to do that if the report is inaccurate.

    • Cyndi Meuchel on November 5, 2019 at 11:56 am

      Hi Genia,

      Thank you for bringing this issue to our attention! We have turned this over to our IT department. I am sure it is frustrating to have to redo and/or not trust the report. We think it may be related to the auto save feature within the reconciliation. For now, it is suggested that you use the “save in progress” feature when you are reconciling. After checking off the cleared items, save in progress, continue with reconciliation and then print the report. I will reach out to you when I receive more info. Again, thank you!

    • Christy Bennett on November 19, 2019 at 5:56 pm

      I’m having this same issue. Please let me know what I can do to get this fixed. I need to print the report to go with the bank statement for our records but the report is not correct. I’ve tried it three times and get different uncleared deposits/withdrawals each time even though I made sure to push ‘Save in progress’ numerous times during the reconciliation.

      • Cyndi Meuchel on November 20, 2019 at 8:26 am

        Hi Christy,

        There appears to be a slight delay in saving the reconciliation and the report generating correctly. We are working on resolving that bug. In the meantime, Teri is reaching out to you to give you some tips for resolving this. Please look for an email from her.

  3. Carrie on November 10, 2019 at 10:12 am

    I have reconciled every month this fiscal year, but since I uploaded the latest version – my past reconciliations don’t appear to have saved – do I have to go back to my July statements and redo it all.

    Note: Since this is our general fund – it is never completely reconciled because there are always outstanding checks from bank statement to bank statement.

    Thanks

    • Cyndi Meuchel on November 11, 2019 at 9:25 am

      Hi Carrie,

      I’d be happy to help you with those reconciliations. I’ll email you privately so that I can best assist, privately & securely.

      Look for an email from me.

      Warm regards,
      Cyndi

  4. Chuleana Wheeler on December 6, 2019 at 8:58 pm

    We are reconciling WAY into the next Fiscal Year. When I do the reconciliation for the past year, it records, then says that none of the deposits or withdrawals were cleared before the statement ending date. They all were, and I checked them all. Is there a way to change the ‘not cleared’ to ‘cleared’? It is terrible, and I have tried re-reconciling twice! I really need to close these books!

    • Cyndi Meuchel on December 9, 2019 at 2:14 pm

      Hi Chuleana,

      Thanks for reaching out. It looks like your reconciliation is indeed recording. I think there may be a slight delay in the process that’s causing it to look like it’s not recorded when it is. I’m having our IT department look into it. I wanted to let you know that it looks like you’re caught up in 2018 though.Let me know if I can help with anything else.

      Cyndi

  5. Becky Terry on August 14, 2020 at 9:34 am

    are there plans to add bank recon as a feature to the bank import?

    • Julie Rice on August 21, 2020 at 11:22 am

      Hi Becky,

      Great question! I have included a portion of a Knowledgebase article (https://moneyminder.com/knowledgebase/importing-bank-transactions-from-your-bank/). When you go to reconcile, imported transactions will in fact be pre-checked saving you time 🙂

      NOTE: MoneyMinder recognizes duplicate transactions, saving you from accidentally importing duplicate entries. You can also hide your already imported transactions. And best of all, when you go to reconcile, imported transactions are pre-checked, saving you time.

      Please let us know whenever we can help!

      Warm regards,
      Julie

    • Cyndi Meuchel on September 10, 2020 at 8:38 am

      Hi Becky,

      If I’m understanding correctly, you’re wondering about auto-checking off of imported entries when you are in the Reconciliation window? If so, yes that does already happen.

      Cyndi

  6. sara on August 19, 2024 at 10:04 pm

    I am trying to finish up reconciling our account but the Food/Store Clearing doesn’t seem to be balancing. What might I be doing wrong? Everything else has aligned without an issue

    • Emily Ritter on August 20, 2024 at 4:27 pm

      Hi Sara,

      I see that a ticket was opened for this and it looks like it was resolved. Please let us know if we can help with anything else!

  7. Sarah Broughman on February 20, 2025 at 4:38 am

    I am having problems reconciling my account for August 2024. All the numbers on my bank statement and the money minder statement agree. All transactions have cleared. I clicked that for all the Debits and Deposits but it is saying I am not reconciled. I looked at every transaction and they are all correct and line up. It says I am -$3,191.50. When I total all the numbers by hand it balances. I haven’t had this problem before. I am not sure whey the program is telling me it is wrong. Please help.

    • Traci Hahn on February 20, 2025 at 12:36 pm

      Hi Sarah,

      Feel free to live chat or schedule a call with us so we can help you with your reconciliation. Here is the link to our contact page: moneyminder.com/contact/

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